Organizations that support an environment of high quality, two-way feedback foster significantly more productive and healthy work environments than those that do not. Unfortunately, these model organizations are still few and far between. In most organizations you find one or more of the following:
• too little feedback is given (employees do not know enough about how they are doing)
• feedback is poorly given (doing more harm than good)
• mostly negative feedback is given (reducing motivation levels)
• mostly positive feedback is given (reducing it’s believability, and avoiding opportunities for development) |
